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F r e q u e n t l y   A s k e d   Q u e s t i o n s

Following are a number of important questions that each home owner should understand. In addition to these items, you are encouraged to review the Architectural Review Committee Rulings and Positions. The rulings enhance and clarify the items in our Covenants.

Who should I contact to get trash picked up?
Who should I contact to report a street light problem?
How many people can live in a residence?
Can I modify the appearance of my home or add freestanding structures/decorations?
What are the restrictions on holding a garage sale at my house?
Who is responsible for the adjoining walls between lots?
Can I convert my garage into another living area?
What kind of small sheds can be put on my property?
Can I park my recreational vehicle near my house?
Can I keep chickens or other animals in the backyard?
Can I put a television antenna or satelite dish on my roof?
Can I put a flag pole or water fountain in my yard?
Can I run a business from my home?
What kind of swimming pools can be erected?
What kind of permanent decorations can I use outside my house?
What kind of roofing materials can be used?
Do I have to replace my mailbox with a similar structure?
What happens if I don't pay my assessment dues levied every six months?
When can I water my lawn?
Where can I find the City of Carrollton Ordinances?
Where do I report City of Carrollton Ordinance violations?

See the Documents page to review the Covenants and Bylaws.

Who should I contact to get trash picked up?

For trash that cannot fit into your green, trash canister, you can place it on the curb in front of your house. Please call the private company that handles trash pick up for Carrollton. Their telephone number is 972-422-2341.
Who should I contact to report a street light problem?
For problems with street lights, you can provide information directly to Oncor at Oncor Residential The City of Carrollton does not service street lights.
How many people can live in a residence?
We are zoned as a single family residence community. As well, our Covenants stipulate that each residence may only be occupied by one family consisting of persons related by blood, adoption or marriage or no more than three unrelated persons living and cooking together as a single housekeeping unit, together with any household servants. Therefore, multiple families, such as two brothers, their wives and children, cannot live together in any house within the Community. See Covenants 8.4.
Can I modify the appearance of my home or add freestanding structures/decorations?
All modifications to the outside of your house or items on your property must comply with our Covenants. Therefore, you should review the Covenants PRIOR to making modifications. If you need interpretation or any assistance with the Covenants, please contact a Board member.
What are the restrictions on holding a garage sale at my house?
The City of Carrollton permits a residence to hold up to four sales per 12 month period. The sales must be at least 30 days apart and each sale may not exceed three consecutive days in duration. You may place one or two, small temporary signs along Kings Gate during the days of the sale. The signs must be removed promptly after the sale ends.
Who is responsible for the adjoining walls between lots?
The cost of maintenance and repair is equally shared between owners of the adjoining lots. See Covenants 4.3.
Can I convert my garage into another living area?
No. Each residence must have at least a two-car garage. No garage can be converted to a living space or used in any manner so as to preclude the parking of two automobiles. See Covenants 8.5.
What kind of small sheds can be put on my property?
Children's playhouses, dog houses, greenhouses, gazebos and buildings for storage of lawn maintenance equipment may be placed so that they are not visible from any street. See Covenants 8.8.
Can I park my recreational vehicle near my house?
No boat, trailer, marine craft, hovercraft, aircraft, recreational vehicle, pick-up camper, travel trailer, motor home, camper body or similar vehicle or equipment may be parked for storage in the driveway or front yard of any dwelling or parked on any public street in the community. See Covenants 8.8.
Can I keep chickens or other animals in the backyard?
No animals, livestock, fowl or poultry of any kind shall be raised, bred or kept in the community, except that dogs, cats or other household pets may be kept for the purpose of providing companionship for the private family. Animals are not to be raised, bred or kept for commercial purposes or for food. See Covenants 8.8.
Can I put a television antenna or satelite dish on my roof?
No antennas, discs or other equipment for receiving or sending sound or video messages are permitted in the community except for antennas for AM or FM radio reception and UHF or VHF television reception. All antennas must be located inside the attic of the main residential structure, except that, one antenna may be permitted to be attached to the roof of the main residential structure (but only if the place of attachment is not visible from the street in front of the house). Basically, keep your satelite dishes hidden from the frontal, street-level view of your house. See Covenants 8.8.
Can I put a flag pole or water fountain in my yard?
The Homeowners' Association's Architectural Review Committee has ruled that free standing flag poles and large water fountains can only be placed in the back yard of a residence and in such a location that it cannot be seen from the street. Flag poles may NOT be lit at night. A small, inconspicuous water fountain may be placed along the front of the house inside the flower beds.
Can I run a business from my home?
Basically, you cannot use your house or any external building for a commercial venture. Nothing can be done which is or may become an annoyance or nuisance to the neighborhood. You can use your house for quiet, inoffensive activities such as tutoring or giving art lessons so long as such activities do not increase the number of cars parked on the street and do not result in regular visitations by clients, suppliers, etc. Basically, you cannot do anything that is detectable by your neighbors. See Covenants 8.8.
What kind of swimming pools can be constructed?
No above-ground swimming pools can be erected, constructed or installed. Jacuzzis, whirlpools or spas may be installed, as they are not considered an above-ground pool. See Covenants 8.8.
What kind of decorations can I use outside my house?
No artificial vegetation or permanent flag poles are be permitted on the exterior of any porch in the Community. No exterior sculpture, fountains, flags and temporary flag poles, birdhouses, bird baths, other decorative embellishments, or similar items are permitted. See Covenants 8.8.
What kind of roofing materials can be used?
All roofs must be constructed or covered with 20-year architectural composition shingles with the appropriate color of grey consistent with other houses in the community. See Covenants 8.16.
Do I have to replace my mailbox with a similar structure?
Mailboxes must be constructed with the same color brick as the residence. See Covenants 8.15.
What happens if I don't pay my assessment dues levied every six months?
Needless to say, nearly everyone in the community is very responsible and plays a wonderful role in maintaining our standard of living. However, for the few residents who do not wish to participate in a positive, upstanding manner, the Board has the right to place a lien on your property. The lien will force your mortgage company to pay all back dues and penalties when you sell your house. See Covenants 6.8.
When can I water my lawn?
Due to extended drought conditions in the North Texas area, the City of Carrollton will be extending current Stage 1 watering restrictions indefinitely. Although the City’s normal practice is to not implement water rationing from October through April 30, businesses and residents are asked to continue smart water use practices. Residents may water ONLY from 7 p.m. to 10 a.m.; no watering is allowed from 10 a.m. to 7 p.m. Citizens are encouraged to voluntarily irrigate no more than 2 days a week based on the last digit of the services address. Saturday and Wednesday are the allowed watering days for odd numbered houses (last digit of address is 1, 3, 5, 7, or 9). Sunday and Thursday are the allowed watering days for even numbered houses (0, 2, 4, 6, or 8). Remember: ODD = Saturday/Wednesday; EVEN = Sunday/Thursday. Call 972 466-3120 or visit City of Carrollton Water Restrictions for more information.
Where can I find the City of Carrollton Ordinances?
The Ordinances can be viewed here.
Where do I report City of Carrollton Ordinance violations?
The enforcement division for the City can be reached at 972-466-3060. You can also submit your request for inspection using their Web form. This link should take you to the Housing Code Violation Report Form. We also ask that you email HOA President if you are in contact with the City or want to register a comment/complaint. For non-emergency police assistance, you should call 972-466-3333.
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